Minerals Paradise - FAQ

FAQs

Everything you need to know about buying genuine minerals and crystals from Minerals Paradise.

Are your crystals ethically sourced?
Yes, we take pride in offering ethically sourced crystals. We work closely with miners and source directly from mining regions to ensure responsible and transparent sourcing.
Are you direct suppliers from mines?
Yes, we are direct suppliers and source many of our specimens straight from the mines. This allows us to offer authentic, high-quality mineral specimens at competitive prices.
Are your crystals natural?
Yes, all our crystals are 100% natural mineral specimens unless clearly stated otherwise. Authenticity is our top priority.
Will I receive the exact specimen shown in the photos?
Yes, you will receive the exact same crystal specimen shown in the photos and videos. Every listing features the actual item you are purchasing — not a stock photo or a representative sample.
Do you ship worldwide?
Yes, we ship worldwide and serve collectors, resellers, and crystal lovers globally. All orders are processed and shipped within 24–48 hours after payment confirmation. We offer Economy Shipping and Express Shipping options depending on your needs.
Are customs duties and taxes included?
No, customs duties and taxes are the responsibility of the buyer and depend on your country's regulations. However, we can declare a lower value on the invoice upon request.
Do you accept returns?
Yes, we accept returns. Buyers are responsible for return shipping costs. A full refund will be issued once the item is received back in its original, undamaged condition.
Do you offer wholesale or bulk deals?
Yes, we provide wholesale options and bulk deals for serious buyers, collectors, and resellers. We also offer flexible payment plans on all items. Please contact us to arrange a plan that suits you.

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